新增: AI工单处理工作台 v1.0

- Go Gin 后端 (19个源文件): 认证、工单CRUD、GLM AI分析、状态流转、备注、操作日志
- Arco Design Vue 前端: 登录、工单列表/详情/创建、AI分析触发与确认
- MySQL 5表: ticket_user/ticket_info/ticket_ai_analysis/ticket_operation_log/ticket_note
- 部署: tk.1216.top HTTPS, Nginx反代

backend/config.yaml

@@ -0,0 +1,12 @@
+server:
+  port: 8091
+db:
+  host: 39.99.243.191
+  port: 3306
+  user: root
+  password: Lake@2019
+  dbname: ticket_dev
+glm:
+  api_key: 7f83dc939a60488b8cf48a2ee1c8150e.NY3aOR0qlVS8m37a
+  base_url: https://open.bigmodel.cn/api/paas/v4
+  model: glm-4-flash