新增: AI工单处理工作台 v1.0

- Go Gin 后端 (19个源文件): 认证、工单CRUD、GLM AI分析、状态流转、备注、操作日志
- Arco Design Vue 前端: 登录、工单列表/详情/创建、AI分析触发与确认
- MySQL 5表: ticket_user/ticket_info/ticket_ai_analysis/ticket_operation_log/ticket_note
- 部署: tk.1216.top HTTPS, Nginx反代

frontend/src/api/ticket.ts

@@ -0,0 +1,55 @@
+import axiosInstance from './interceptor'
+import type {
+  Ticket,
+  TicketFilter,
+  TicketListResponse,
+  CreateTicketRequest,
+  UpdateTicketRequest,
+  AIAnalysisResponse,
+  TicketNote,
+  CreateNoteRequest
+} from '@/types'
+
+export function getTicketList(filter: TicketFilter) {
+  return axiosInstance.get('/tickets', { params: filter }) as Promise<TicketListResponse>
+}
+
+export function getTicketDetail(id: number) {
+  return axiosInstance.get(`/tickets/${id}`) as Promise<Ticket>
+}
+
+export function createTicket(data: CreateTicketRequest) {
+  return axiosInstance.post('/tickets', data) as Promise<Ticket>
+}
+
+export function updateTicket(id: number, data: UpdateTicketRequest) {
+  return axiosInstance.put(`/tickets/${id}`, data) as Promise<Ticket>
+}
+
+export function updateTicketStatus(id: number, status: number) {
+  return axiosInstance.put(`/tickets/${id}/status`, { status }) as Promise<Ticket>
+}
+
+export function analyzeTicket(ticketId: number) {
+  return axiosInstance.post(`/tickets/${ticketId}/analyze`) as Promise<AIAnalysisResponse>
+}
+
+export function getAnalysis(ticketId: number) {
+  return axiosInstance.get(`/tickets/${ticketId}/analysis`) as Promise<AIAnalysisResponse>
+}
+
+export function confirmAnalysis(ticketId: number, data: Partial<AIAnalysisResponse>) {
+  return axiosInstance.put(`/tickets/${ticketId}/analysis`, data) as Promise<AIAnalysisResponse>
+}
+
+export function getTicketNotes(ticketId: number) {
+  return axiosInstance.get(`/tickets/${ticketId}/notes`) as Promise<TicketNote[]>
+}
+
+export function createNote(ticketId: number, data: CreateNoteRequest) {
+  return axiosInstance.post(`/tickets/${ticketId}/notes`, data) as Promise<TicketNote>
+}
+
+export function getTicketLogs(ticketId: number) {
+  return axiosInstance.get(`/tickets/${ticketId}/logs`) as Promise<any[]>
+}