绝尘
4793b1a533
- Go Gin 后端 (19个源文件): 认证、工单CRUD、GLM AI分析、状态流转、备注、操作日志 - Arco Design Vue 前端: 登录、工单列表/详情/创建、AI分析触发与确认 - MySQL 5表: ticket_user/ticket_info/ticket_ai_analysis/ticket_operation_log/ticket_note - 部署: tk.1216.top HTTPS, Nginx反代
96 lines
2.3 KiB
Go
96 lines
2.3 KiB
Go
package handler
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import (
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"strconv"
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"github.com/casehub/ticket-workbench/internal/config"
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"github.com/casehub/ticket-workbench/internal/dto"
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"github.com/casehub/ticket-workbench/internal/middleware"
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"github.com/casehub/ticket-workbench/internal/model"
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"github.com/casehub/ticket-workbench/internal/service"
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"github.com/gin-gonic/gin"
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"gorm.io/gorm"
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)
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func AnalyzeTicket(db *gorm.DB, cfg *config.Config) gin.HandlerFunc {
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return func(c *gin.Context) {
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idStr := c.Param("id")
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id, err := strconv.Atoi(idStr)
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if err != nil {
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c.JSON(200, dto.Fail("参数错误"))
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return
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}
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var ticket model.TicketInfo
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if err := db.Where("ticketid = ?", id).First(&ticket).Error; err != nil {
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c.JSON(200, dto.Fail("工单不存在"))
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return
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}
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analysis, err := service.AnalyzeTicket(db, id, cfg.GLM.APIKey, cfg.GLM.BaseURL, cfg.GLM.Model,
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ticket.Title, ticket.Content, ticket.Contactname, ticket.Contactphone)
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if err != nil {
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c.JSON(200, dto.Fail("AI分析失败: "+err.Error()))
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return
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}
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c.JSON(200, dto.Success(analysis))
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}
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}
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func GetAnalysis(db *gorm.DB) gin.HandlerFunc {
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return func(c *gin.Context) {
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idStr := c.Param("id")
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id, err := strconv.Atoi(idStr)
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if err != nil {
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c.JSON(200, dto.Fail("参数错误"))
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return
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}
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analyses, err := service.GetAnalysisByTicketID(db, id)
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if err != nil {
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c.JSON(200, dto.Fail("查询失败"))
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return
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}
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c.JSON(200, dto.Success(analyses))
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}
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}
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func ConfirmAnalysis(db *gorm.DB) gin.HandlerFunc {
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return func(c *gin.Context) {
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idStr := c.Param("id")
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ticketid, err := strconv.Atoi(idStr)
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if err != nil {
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c.JSON(200, dto.Fail("参数错误"))
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return
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}
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var req dto.ConfirmAnalysisRequest
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if err := c.ShouldBindJSON(&req); err != nil {
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c.JSON(200, dto.Fail("参数错误"))
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return
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}
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user := middleware.GetCurrentUser(c)
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if user == nil {
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c.JSON(200, dto.Fail("未登录"))
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return
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}
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var analysis model.TicketAiAnalysis
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if err := db.Where("ticketid = ? AND confirmed = 0", ticketid).Order("createtime DESC").First(&analysis).Error; err != nil {
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c.JSON(200, dto.Fail("未找到待确认的分析结果"))
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return
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}
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err = service.ConfirmAnalysis(db, analysis.Analysisid, req.Category, req.Priority, req.Summary, user.Userid)
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if err != nil {
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c.JSON(200, dto.Fail("确认失败"))
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return
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}
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c.JSON(200, dto.Success(nil))
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}
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}
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