ticket-workbench/backend/internal/handler/analysis_handler.go

package handler

import (
	"github.com/casehub/ticket-workbench/internal/config"
	"github.com/casehub/ticket-workbench/internal/dto"
	"github.com/casehub/ticket-workbench/internal/middleware"
	"github.com/casehub/ticket-workbench/internal/model"
	"github.com/casehub/ticket-workbench/internal/service"
	"github.com/gin-gonic/gin"
	"gorm.io/gorm"
)

func AnalyzeTicket(db *gorm.DB, cfg *config.Config) gin.HandlerFunc {
	return func(c *gin.Context) {
		id, ok := middleware.ParseID(c)
		if !ok {
			return
		}

		var ticket model.TicketInfo
		if err := db.Where("ticketid = ?", id).First(&ticket).Error; err != nil {
			c.JSON(200, dto.Fail("工单不存在"))
			return
		}

		analysis, err := service.AnalyzeTicket(db, id, cfg.GLM.APIKey, cfg.GLM.BaseURL, cfg.GLM.Model,
			ticket.Title, ticket.Content, ticket.Contactname, ticket.Contactphone)
		if err != nil {
			c.JSON(200, dto.Fail("AI分析失败: "+err.Error()))
			return
		}

		c.JSON(200, dto.Success(analysis))
	}
}

func GetAnalysis(db *gorm.DB) gin.HandlerFunc {
	return func(c *gin.Context) {
		id, ok := middleware.ParseID(c)
		if !ok {
			return
		}

		analyses, err := service.GetAnalysisByTicketID(db, id)
		if err != nil {
			c.JSON(200, dto.Fail("查询失败"))
			return
		}

		c.JSON(200, dto.Success(analyses))
	}
}

func ConfirmAnalysis(db *gorm.DB) gin.HandlerFunc {
	return func(c *gin.Context) {
		ticketid, ok := middleware.ParseID(c)
		if !ok {
			return
		}

		var req dto.ConfirmAnalysisRequest
		if err := c.ShouldBindJSON(&req); err != nil {
			c.JSON(200, dto.Fail("参数错误"))
			return
		}

		user := middleware.GetCurrentUser(c)
		if user == nil {
			c.JSON(200, dto.Fail("未登录"))
			return
		}

		var analysis model.TicketAiAnalysis
		if err := db.Where("ticketid = ? AND confirmed = 0", ticketid).Order("createtime DESC").First(&analysis).Error; err != nil {
			c.JSON(200, dto.Fail("未找到待确认的分析结果"))
			return
		}

		err := service.ConfirmAnalysis(db, analysis.Analysisid, req.Category, req.Priority, req.Summary, user.Userid)
		if err != nil {
			c.JSON(200, dto.Fail("确认失败"))
			return
		}

		c.JSON(200, dto.Success(nil))
	}
}