优化: 前后端字段对齐、AI分析JSON解析修复、AutoMigrate

- 修复登录参数 username→account - 修复前后端字段名不匹配 (ticketno/contactname/createtime等) - 修复AI分析GLM返回markdown包裹和priority类型问题 - 添加AutoMigrate自动建表 - 统一API路由为 /api/auth/ 前缀 - 添加config.example.yaml，.gitignore排除config.yaml
2026-05-13 18:53:53 +08:00
parent 4793b1a533
commit c5c2a64a48
17 changed files with 3034 additions and 13 deletions
--- a/frontend/.gitignore
+++ b/frontend/.gitignore
@@ -0,0 +1,24 @@
+# Logs
+logs
+*.log
+npm-debug.log*
+yarn-debug.log*
+yarn-error.log*
+pnpm-debug.log*
+lerna-debug.log*
+
+node_modules
+dist
+dist-ssr
+*.local
+
+# Editor directories and files
+.vscode/*
+!.vscode/extensions.json
+.idea
+.DS_Store
+*.suo
+*.ntvs*
+*.njsproj
+*.sln
+*.sw?
--- a/frontend/README.md
+++ b/frontend/README.md
@@ -0,0 +1,151 @@
+# AI 工单处理工作台 - 前端
+
+基于 Vue 3 + Arco Design + Vite + TypeScript + Pinia 的工单管理系统前端。
+
+## 技术栈
+
+- **框架**: Vue 3 (Composition API)
+- **UI 组件**: Arco Design Vue 2.58
+- **构建工具**: Vite 8
+- **状态管理**: Pinia 3
+- **路由**: Vue Router 5
+- **HTTP 客户端**: Axios 1
+- **语言**: TypeScript 6
+
+## 项目结构
+
+```
+src/
+├── api/                    # API 接口
+│   ├── interceptor.ts      # Axios 拦截器
+│   ├── user.ts             # 用户 API
+│   └── ticket.ts           # 工单 API
+├── assets/                 # 静态资源
+├── components/             # 组件
+├── router/                 # 路由配置
+│   └── index.ts
+├── store/                  # 状态管理
+│   └── user.ts             # 用户状态
+├── types/                  # TypeScript 类型定义
+│   └── index.ts
+├── views/                  # 页面组件
+│   ├── login/              # 登录页
+│   ├── ticket/             # 工单相关页面
+│   │   ├── list.vue        # 工单列表
+│   │   ├── detail.vue      # 工单详情 + AI分析
+│   │   └── create.vue      # 创建工单
+│   └── layout/             # 主布局
+│       └── index.vue
+├── App.vue                 # 根组件
+└── main.ts                 # 入口文件
+```
+
+## 开发
+
+### 安装依赖
+
+```bash
+npm install
+```
+
+### 启动开发服务器
+
+```bash
+npm run dev
+```
+
+访问 http://localhost:5173
+
+### 构建生产版本
+
+```bash
+npm run build
+```
+
+构建产物位于 `dist/` 目录。
+
+### 预览生产构建
+
+```bash
+npm run preview
+```
+
+## 功能模块
+
+### 1. 登录认证
+- 默认账号: `admin` / `admin123`
+- Token 存储在 localStorage
+- 自动登录状态检查
+
+### 2. 工单列表
+- 多条件筛选：状态、分类、优先级、关键词搜索
+- 分页展示
+- 彩色标签显示优先级和状态
+
+### 3. 工单详情
+- 工单基本信息展示
+- AI 智能分析（可触发、可编辑确认）
+- 状态流转操作
+- 处理人分配
+- 操作日志与备注
+
+### 4. 创建工单
+- 工单基本信息录入
+- 来源选择
+
+## API 代理配置
+
+开发环境下，`/api` 前缀的请求会代理到 `http://localhost:8090`。
+
+配置文件：`vite.config.ts`
+
+## 数据映射
+
+### 优先级
+- P0 紧急 (红色)
+- P1 高 (橙红)
+- P2 中 (蓝色)
+- P3 低 (灰色)
+
+### 状态
+- 待处理 (灰色)
+- 分析中 (蓝色)
+- 已确认 (绿色)
+- 处理中 (橙色)
+- 已关闭 (灰色)
+
+### 分类
+- 退款申请
+- 登录异常
+- 发票问题
+- 物流投诉
+- 账户问题
+- 产品咨询
+- 其他
+
+### 建议角色
+- 退款组
+- 技术支持
+- 财务组
+- 物流组
+- 客服组
+
+## 环境变量
+
+暂无环境变量配置，API 地址通过 Vite 代理配置。
+
+## 后端对接
+
+确保后端服务运行在 `http://localhost:8090`。
+
+后端 API 响应格式：
+```typescript
+{
+  success: boolean,
+  retcode: number,
+  retinfo: string,
+  result: T
+}
+```
+
+Token 通过 `Authorization` 和 `jsessionid` 请求头传递。
--- a/frontend/package-lock.json
+++ b/frontend/package-lock.json
--- a/frontend/public/favicon.svg
+++ b/frontend/public/favicon.svg
--- a/frontend/public/icons.svg
+++ b/frontend/public/icons.svg
@@ -0,0 +1,24 @@
+<svg xmlns="http://www.w3.org/2000/svg">
+  <symbol id="bluesky-icon" viewBox="0 0 16 17">
+    <g clip-path="url(#bluesky-clip)"><path fill="#08060d" d="M7.75 7.735c-.693-1.348-2.58-3.86-4.334-5.097-1.68-1.187-2.32-.981-2.74-.79C.188 2.065.1 2.812.1 3.251s.241 3.602.398 4.13c.52 1.744 2.367 2.333 4.07 2.145-2.495.37-4.71 1.278-1.805 4.512 3.196 3.309 4.38-.71 4.987-2.746.608 2.036 1.307 5.91 4.93 2.746 2.72-2.746.747-4.143-1.747-4.512 1.702.189 3.55-.4 4.07-2.145.156-.528.397-3.691.397-4.13s-.088-1.186-.575-1.406c-.42-.19-1.06-.395-2.741.79-1.755 1.24-3.64 3.752-4.334 5.099"/></g>
+    <defs><clipPath id="bluesky-clip"><path fill="#fff" d="M.1.85h15.3v15.3H.1z"/></clipPath></defs>
+  </symbol>
+  <symbol id="discord-icon" viewBox="0 0 20 19">
+    <path fill="#08060d" d="M16.224 3.768a14.5 14.5 0 0 0-3.67-1.153c-.158.286-.343.67-.47.976a13.5 13.5 0 0 0-4.067 0c-.128-.306-.317-.69-.476-.976A14.4 14.4 0 0 0 3.868 3.77C1.546 7.28.916 10.703 1.231 14.077a14.7 14.7 0 0 0 4.5 2.306q.545-.748.965-1.587a9.5 9.5 0 0 1-1.518-.74q.191-.14.372-.293c2.927 1.369 6.107 1.369 8.999 0q.183.152.372.294-.723.437-1.52.74.418.838.963 1.588a14.6 14.6 0 0 0 4.504-2.308c.37-3.911-.63-7.302-2.644-10.309m-9.13 8.234c-.878 0-1.599-.82-1.599-1.82 0-.998.705-1.82 1.6-1.82.894 0 1.614.82 1.599 1.82.001 1-.705 1.82-1.6 1.82m5.91 0c-.878 0-1.599-.82-1.599-1.82 0-.998.705-1.82 1.6-1.82.893 0 1.614.82 1.599 1.82 0 1-.706 1.82-1.6 1.82"/>
+  </symbol>
+  <symbol id="documentation-icon" viewBox="0 0 21 20">
+    <path fill="none" stroke="#aa3bff" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.35" d="m15.5 13.333 1.533 1.322c.645.555.967.833.967 1.178s-.322.623-.967 1.179L15.5 18.333m-3.333-5-1.534 1.322c-.644.555-.966.833-.966 1.178s.322.623.966 1.179l1.534 1.321"/>
+    <path fill="none" stroke="#aa3bff" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.35" d="M17.167 10.836v-4.32c0-1.41 0-2.117-.224-2.68-.359-.906-1.118-1.621-2.08-1.96-.599-.21-1.349-.21-2.848-.21-2.623 0-3.935 0-4.983.369-1.684.591-3.013 1.842-3.641 3.428C3 6.449 3 7.684 3 10.154v2.122c0 2.558 0 3.838.706 4.726q.306.383.713.671c.76.536 1.79.64 3.581.66"/>
+    <path fill="none" stroke="#aa3bff" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.35" d="M3 10a2.78 2.78 0 0 1 2.778-2.778c.555 0 1.209.097 1.748-.047.48-.129.854-.503.982-.982.145-.54.048-1.194.048-1.749a2.78 2.78 0 0 1 2.777-2.777"/>
+  </symbol>
+  <symbol id="github-icon" viewBox="0 0 19 19">
+    <path fill="#08060d" fill-rule="evenodd" d="M9.356 1.85C5.05 1.85 1.57 5.356 1.57 9.694a7.84 7.84 0 0 0 5.324 7.44c.387.079.528-.168.528-.376 0-.182-.013-.805-.013-1.454-2.165.467-2.616-.935-2.616-.935-.349-.91-.864-1.143-.864-1.143-.71-.48.051-.48.051-.48.787.051 1.2.805 1.2.805.695 1.194 1.817.857 2.268.649.064-.507.27-.857.49-1.052-1.728-.182-3.545-.857-3.545-3.87 0-.857.31-1.558.8-2.104-.078-.195-.349-1 .077-2.078 0 0 .657-.208 2.14.805a7.5 7.5 0 0 1 1.946-.26c.657 0 1.328.092 1.946.26 1.483-1.013 2.14-.805 2.14-.805.426 1.078.155 1.883.078 2.078.502.546.799 1.247.799 2.104 0 3.013-1.818 3.675-3.558 3.87.284.247.528.714.528 1.454 0 1.052-.012 1.896-.012 2.156 0 .208.142.455.528.377a7.84 7.84 0 0 0 5.324-7.441c.013-4.338-3.48-7.844-7.773-7.844" clip-rule="evenodd"/>
+  </symbol>
+  <symbol id="social-icon" viewBox="0 0 20 20">
+    <path fill="none" stroke="#aa3bff" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.35" d="M12.5 6.667a4.167 4.167 0 1 0-8.334 0 4.167 4.167 0 0 0 8.334 0"/>
+    <path fill="none" stroke="#aa3bff" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.35" d="M2.5 16.667a5.833 5.833 0 0 1 8.75-5.053m3.837.474.513 1.035c.07.144.257.282.414.309l.93.155c.596.1.736.536.307.965l-.723.73a.64.64 0 0 0-.152.531l.207.903c.164.715-.213.991-.84.618l-.872-.52a.63.63 0 0 0-.577 0l-.872.52c-.624.373-1.003.094-.84-.618l.207-.903a.64.64 0 0 0-.152-.532l-.723-.729c-.426-.43-.289-.864.306-.964l.93-.156a.64.64 0 0 0 .412-.31l.513-1.034c.28-.562.735-.562 1.012 0"/>
+  </symbol>
+  <symbol id="x-icon" viewBox="0 0 19 19">
+    <path fill="#08060d" fill-rule="evenodd" d="M1.893 1.98c.052.072 1.245 1.769 2.653 3.77l2.892 4.114c.183.261.333.48.333.486s-.068.089-.152.183l-.522.593-.765.867-3.597 4.087c-.375.426-.734.834-.798.905a1 1 0 0 0-.118.148c0 .01.236.017.664.017h.663l.729-.83c.4-.457.796-.906.879-.999a692 692 0 0 0 1.794-2.038c.034-.037.301-.34.594-.675l.551-.624.345-.392a7 7 0 0 1 .34-.374c.006 0 .93 1.306 2.052 2.903l2.084 2.965.045.063h2.275c1.87 0 2.273-.003 2.266-.021-.008-.02-1.098-1.572-3.894-5.547-2.013-2.862-2.28-3.246-2.273-3.266.008-.019.282-.332 2.085-2.38l2-2.274 1.567-1.782c.022-.028-.016-.03-.65-.03h-.674l-.3.342a871 871 0 0 1-1.782 2.025c-.067.075-.405.458-.75.852a100 100 0 0 1-.803.91c-.148.172-.299.344-.99 1.127-.304.343-.32.358-.345.327-.015-.019-.904-1.282-1.976-2.808L6.365 1.85H1.8zm1.782.91 8.078 11.294c.772 1.08 1.413 1.973 1.425 1.984.016.017.241.02 1.05.017l1.03-.004-2.694-3.766L7.796 5.75 5.722 2.852l-1.039-.004-1.039-.004z" clip-rule="evenodd"/>
+  </symbol>
+</svg>
--- a/frontend/src/store/user.ts
+++ b/frontend/src/store/user.ts
@@ -19,7 +19,7 @@ export const useUserStore = defineStore('user', () => {
  async function login(account: string, password: string) {
    const res = await loginApi({ account, password })
    setToken(res.token)
-    setUsername(account)
+    setUsername(res.user.username)
  }

  async function logout() {
--- a/frontend/src/views/ticket/create.vue
+++ b/frontend/src/views/ticket/create.vue
@@ -61,8 +61,7 @@ const form = reactive({
  content: '',
  contactname: '',
  contactphone: '',
-  source: 'web',
-  submitterid: 1
+  source: 'web'
 })

 const loading = ref(false)
--- a/frontend/src/views/ticket/detail.vue
+++ b/frontend/src/views/ticket/detail.vue
@@ -166,8 +166,9 @@ async function fetchDetail() {

    // Try to fetch AI analysis
    try {
-      const analysisData = await getAnalysis(ticketId) as any
-      if (analysisData && analysisData.category) {
+      const analysisArr = await getAnalysis(ticketId) as any
+      if (analysisArr && analysisArr.length > 0) {
+        const analysisData = analysisArr[0]
        analysis.value = analysisData
        analysisForm.category = analysisData.category
        analysisForm.priority = analysisData.priority