Files
ticket-workbench/backend/internal/service/note_service.go
绝尘 4793b1a533 新增: AI工单处理工作台 v1.0
- Go Gin 后端 (19个源文件): 认证、工单CRUD、GLM AI分析、状态流转、备注、操作日志
- Arco Design Vue 前端: 登录、工单列表/详情/创建、AI分析触发与确认
- MySQL 5表: ticket_user/ticket_info/ticket_ai_analysis/ticket_operation_log/ticket_note
- 部署: tk.1216.top HTTPS, Nginx反代
2026-05-13 17:05:49 +08:00

32 lines
707 B
Go

package service
import (
"time"
"github.com/casehub/ticket-workbench/internal/model"
"gorm.io/gorm"
)
func ListNotes(db *gorm.DB, ticketid int) ([]model.TicketNote, error) {
var notes []model.TicketNote
err := db.Where("ticketid = ?", ticketid).Order("createtime ASC").Find(&notes).Error
return notes, err
}
func AddNote(db *gorm.DB, ticketid, authorid int, content string) (*model.TicketNote, error) {
note := &model.TicketNote{
Ticketid: ticketid,
Authorid: authorid,
Content: content,
Createtime: time.Now(),
}
if err := db.Create(note).Error; err != nil {
return nil, err
}
AddOperationLog(db, ticketid, authorid, "note", "添加备注: "+content)
return note, nil
}